At Gritfell, we strive to deliver your order as quickly and efficiently as possible. Please review the information below regarding production times, shipping methods, delivery estimates, and shipping fees.

1. Production Time

Every Gritfell product is made to order to ensure the highest quality standards.

• Clothing: Production typically takes 3 - 7 business days before shipment.

• Embroidered Hats: Production typically takes 1- 3 business days before shipment.

Please note that production times may be slightly extended during holidays, peak seasons, or major promotional events. Once your order has been completed, it will be shipped using the delivery method selected at checkout.

2. Shipping Times

Delivery times below do not include production time.

Clothing

Embroidered Hats

3. Shipping Rates

Clothing

Embroidered Hats

Important Notes

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take 2-5 business days to appear after the carrier receives your package.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for reshipment.

Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, unexpected delays caused by weather conditions, customs clearance, carrier disruptions, holidays, or other circumstances beyond our control may occur.

Multiple Items

Orders containing multiple items may arrive in separate packages depending on product type, inventory location, or production schedules.

Need Help?

If you have any questions regarding your order or shipping status, please contact our support team through our Contact Us page. We are always happy to assist you.